Bonafide Laboratories – BonaCert is committed to meet the customer and the applicable regulatory requirements in its analytical services through developing human resources, applying the best technologies, making the laboratory personnel familiarise with the quality documentation and to implement the policies and procedures in their work, continually improving quality management system and process to comply with the ISO/IEC 17025:2017 standard.
- Organizing at least two days of training per year for technical personnel.
- Receive customer feedback, analyse and consider and respond to the feedback as part of the review of the Management System.
- Implementing quality checks to ensure accuracy and the reliability of test results.
- Updation of test methods and building test suites as per customer requirements.
- Achieving turn-around-time up to 96%.
- Fulfill the requirement of the standard ISO/IEC 17025:2017.